Home > Classics Collection > How to Order

CLASSICS COLLECTION / ORDER INFO


E-MAIL, FAX AND MAIL ORDERING DEADLINE - Tuesday, May 11, 2010 - 6pm

E-mailed, faxed and mailed orders received any time before Tuesday, May 11, 6:00pm EST will be processed before telephone ordering begins on Friday, May 21.

VINTAGES will continue to accept orders after 6pm on Tuesday, May 11, however, priority will be given to those orders received by the deadline.

We will confirm your order by phone.


E-mail

Order by e-mail. Simply download the Excel order form. Fill out the order form and send it as an attachment by e-mail to vintagesorders@lcbo.com. You will need Microsoft Excel or Adobe Acrobat Reader to open the respective attachments.

Excel icon Excel Order Form


Fax

Download and print out one of the order forms below (Excel and PDF formats available). Complete the order form of your choice and fax your completed order to VINTAGES at: 416-365-5777 or toll-free 1-800-282-2197.
Tip: If sending your order by fax, always retain your successful fax transmission report.

Acrobat icon PDF Order Form
(Use for fax and mail ordering only. Do not use for e-mail ordering.)

Excel icon Excel Order Form


Mail

Complete an order form and mail or courier it to us at the address below:
VINTAGES CLASSICS COLLECTION
11th Floor, Suite 1100, 1 Yonge St.
Toronto, Ontario M5E 1E5


Telephone Ordering - Starting Friday, May 21, 2010 - 9am

After initial processing of e-mail, fax, and mail orders, telephone ordering begins at 9:00am, Friday, May 21, 2010.

Remember, not all products will be available by the time telephone ordering begins! Phone orders are filled on a first-come, first-served basis.

VINTAGES Telephone Numbers: 416-365-5767 or toll-free at 1-800-266-4764.

For your added convenience, our sales centre is now open Monday to Saturday, from 9am until 6pm.


IMPORTANT PAYMENT INFORMATION – PLEASE READ
Per-Customer Limits

We do our best to secure enough stock to satisfy all customer orders. We regret that sometimes customer demand may exceed supply. In order to distribute the products more equitably throughout customer orders, all products in this offer are subject to per-customer limits. To ensure adherence to per-customer limits and maximize distribution of limited products to our customers, individual credit cards may only be applied to one order.


Order Processing

Due to the limited nature of Classics Collection products, all products in this program are allocated randomly by our ordertaking system. Any over-sold products are subject to per-customer limits, with 2 bottles generally being the minimum for 750 mL bottles. We regret that some products are so highly requested that our supply may reach zero before all orders receive an allocation.

Prices are subject to change without notice.


Delivery

Upon confirmation and payment of your order, please allow 4-6 weeks for delivery to the LCBO store of your choice. A store representative will contact you when your order is ready for pick up. Please take along your final receipt as proof of purchase upon pick up. Orders must be picked up within 30 days of notification.

Pour recevoir ce catalogue en français : Tél. : 416-365-5767 / Sans frais : 1-800-266-4764.
Thank you for your patronage.